Professor Robert Goldberg

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Syllabus for EGL1320-DL01 Online (Syn. 53221)
Fall 2012
Writing for Business

The course requirements, relevant assignments, and readings are outlined in the material that follows on this page.

*The syllabus is subject to change prior to the start of the semester.

To communicate with my by e-mail, you must use your Owl Mail account (provided by the college). Please include a clear, descriptive subject line.

BOOKS Course Outcomes COURSE REQUIREMENTS
POLICIES CLASSROOM CONDUCT GRAMMAR
ACADEMIC INTEGRITY CODE OF CONDUCT & CIVILITY ONLINE ETIQUETTE
 DISABILITY SUPPORT SERVICES COLLEGE RESOURCES & ACADEMIC PROGRAMS TECHNICAL SUPPORT
COMPUTER/INTERNET REQUIREMENTS GRADES/ATTENDANCE TERM PROJECT
DISCUSSION BOARD COURSE CALENDAR EGL 1320-DL01 HOMEPAGE

Required Books
M: Business Communication
, 2nd edition, Flatley, Rentz, & Lentz, (2012), McGraw-Hill/Irwin. ISBN: 978-0-077-91004-4
Rules for Writers, Hacker, 7th edition, (2012), St. Martin’s Press. ISBN: 978-0-312-64736-0

Textbook Options: The required texts are available at the College Bookstore. You may buy books in person or have them shipped to your home. Contact the bookstore by phone, e-mail, or in person. For this online section, you may purchase the e-version of the textbook by purchasing Connect Plus (with e-book) and Access Code Card, using ISBN: 978-0-077-46248-2. You must still purchase Rules for Writers, 7th edition.

The Connect software will be integrated into Blackboard, but you will still need an access code to first register on the Connect Web site BEFORE you can access materials within Blackboard. You will access Connect from within Blackboard, where you can also purchase the e-Book and Access Code Card. (Instructions will be available in Blackboard.)

Recommended Book
The Business Writer’s Companion, 6th ed., Alred, St. Martin’s. ISBN: 978-0-312-63132-1

Course Outcomes

By the end of the course, you will have the resources and skills to:

  •   Plan, organize, write, and format various business documents in cogent, standard English and a clear, concise business style appropriate to audience, context, purpose, and writer’s role.

  •   Conduct primary and secondary research to collect, select, analyze, interpret, and organize data, and use it appropriately in various modes of business communications.

  •   Create and integrate headings, visuals, and other graphics into business communications.

  •    Analyze and explain cross-cultural, ethical, and legal considerations pertinent to business communication.

  •   Prepare and deliver an effective business presentation with appropriate graphics.

  •   Prepare employment résumé and application letter.

  •   Work collaboratively with classmates.

Course Requirements
All
assignments must be typed or word-processed; either single-spaced or double-spaced (depending on the type of document). To submit documents (to me or your classmates), and unless otherwise specified, you must save them in Rich Text Format (.rtf); use your last name and assignment title as your file name. Any other file format will NOT be accepted, and the document will be treated as "not submitted." Documents must be correctly formatted (as a letter, memo, or report). I expect you to follow the models in Blackboard and on the textbook's Web site. (Documents will be submitted to me via the "Assignment" function in Blackboard. Instructions will be provided within Blackboard.)

All work must be carefully proofread, free from visible corrections, completely free of typographical and other mechanical errors. Each assignment will require a distinctive format; I will expect you to follow specific instructions for each assignment.

All work will generally be due by 11:00 p.m. on the assigned date (see the calendar for due dates). If absolutely necessary, you may request an extension for any two assignments (excluding the final term project), provided you do so in writing well in advance (at least 1 week) of the actual due date. Otherwise, I will NOT accept late assignments (this will result in a zero for that assignment).

  •   For obvious reasons, the term project cannot have any extension

  •   I will evaluate assignments based on worth and clarity of the topic, organization, and presentation. I expect correct, standard American English on all work.

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Course Policies
This is a distance learning course. As such, you have some flexibility in completing the course. Persons enrolled in this section must complete all course requirements as outlined in the following section. The due dates listed in the calendar are firm; it is your responsibility to schedule, complete, and submit required course assignments on time.

Likewise, you are responsible for scheduling and completing the course chapters, the relevant reading for the course, and understanding of associated exercises and tools. You are also responsible for communicating and working with your team member to complete the final project. You must complete and submit all material on time. A final grade will be issued at the end of the term by the date required by the College.

Classroom Code of Conduct
In addition to the college's Code of Conduct, our virtual classroom also has a code of conduct. For the class to be effective, each student must observe this code. All students must show their classmates proper respect. This includes communication through email, within the class and group chat rooms, and in the Discussion Forums. All students must observe proper 'netiquette' (or, Internet etiquette). Emails to classmates or to the professor must be appropriate. Avoid social emailing. Avoid 'flaming'. (Avoid abusive, disruptive, inappropriate language.) Such behavior will not be tolerated, and will be dealt with according to the College's "Code of Conduct."

Online Etiquette
Rules for interacting with others in your online course:

  •          Unless directed otherwise by your instructor, you should write email and discussion board postings in standard written English (the kind of language you would expect to find in a workplace).  Messages should be short and to the point. 

  •          Make sure that you use a meaningful subject line so that your readers will have a clear idea of who sent the message and what the message contains. Many instructors and students are either teaching or taking more than one online class; make the specific class clear from the subject line.

    •       Good example - "Subject: XXX 000, J Smith, My feedback on the Taylor article."

    •       Poor example - "Subject: Interesting Stuff."

  •           Use all capital letters sparingly. Capitalize words only to highlight an important point or to distinguish a title or heading. Capitalizing whole words that are not titles is generally seen as SHOUTING and is often offensive to the reader.

  •           Be courteous about what you say about others in an electronic format.  Never say anything in an email or on a discussion board that you would not want to see printed in the newspaper.

  •          When reacting to someone else's message, address the ideas, not the person.

  •          Be careful when using sarcasm and humor. Without face-to-face communications your joke may be viewed as criticism.

  •          Be careful not to get too personal too fast.

  •          Be respectful of other, diverse opinions. Don't assume that everyone shares the same views or background.

  •          Be aware of potential compatibility problems when sharing electronic files. Even though you may be able to "attach" a file to an electronic message, your recipient(s) may not be successful in opening your file on the other end.

  •       Don't share copyrighted materials. Most things on the Internet are NOT "fair use."   Instead of copying a relevant article or web page, provide a link to the material along with a short description of its significance.

(Netiquette rules based on materials developed by World Campus, Penn State)

Grammar Component 
The course will also attempt to sharpen your understanding of grammar and syntax. Grammar will be a major portion of each assignment, so you will be expected to review the grammar section in the back of your textbook. Be advised, however, that this is not a developmental course; students with low proficiency will be responsible for additional tutorial work at the Writing Center.

Civility
To promote a community of scholarship and civility, everyone at Prince George’s Community College is expected to be respectful, tolerant and courteous towards others at all times, adhere to college policies and procedures, and respect college property. Creating a culture of civility both inside and outside the classroom is everyone’s responsibility.

Civility is a college-wide commitment and in order to identify PGCC students, we are requiring that ALL students have their IDs visible while AT ANY COLLEGE SITE, WHETHER THEY ARE ON THE LARGO CAMPUS OR ANY EXTENSION SITE.

 

Lanyards and ID holders can be obtained at the following locations:

 

Largo Campus - College Life Services and the Admissions & Records Office

Laurel College Center - Main office, Room 205 

Joint Base Andrews - Main office

University Town Center - Front desk

Students must keep their IDs current by requesting the appropriate sticker each semester from the Admissions & Records Office or extension centers.

Code of Conduct
The Prince George's Community College Code of Conduct defines the rights and responsibilities of students and establishes a system of procedures for dealing with students charged with violations of the code and other rules and regulations of the college. A student enrolling in the college assumes an obligation to conduct himself/herself in a manner compatible with the college's function as an educational institution. Refer to the 2012-2013 Catalog, beginning on page 169, for a complete explanation of the code of conduct, including the procedure for dealing with disruptive student behavior.

Code of Academic Integrity
The college is an institution of higher learning that holds academic integrity as its highest principle. In the pursuit of knowledge, the college community expects that all students, faculty, and staff will share responsibility for adhering to the values of honesty and unquestionable integrity. To support a community committed to academic achievement and scholarship, the Code of Academic Integrity advances the principle of honest representation in the work that is produced by students seeking to engage fully in the learning process. The complete text of the Code of Academic Integrity is in the 2012-2013 Catalog (page 169) and posted on the college's website.

Academic dishonesty, including plagiarism or cheating, has severe consequences, from an automatic "0" on the assignment, to an "F*" for the course (an F* remains on your transcripts permanently, and indicates a violation of the Code of Academic Integrity).

Plagiarism: Plagiarism is using someone else's words or ideas without acknowledging your debt. For example, a plagiarized paper might be one that is copied word for word from a single source, one that contains some paragraphs or sentences lifted directly from one or more sources, or one that changes a few words here and there but basically presents another writer’s work as your own. In English 1010, you were taught how to document any use of secondary sources using correct MLA format. For this course, I recommend that use the APA format, which is discussed in the textbook, the grammar handbook, and online, and you are responsible for this information!

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Disability Support Services
Students requesting academic accommodations are required to contact the Disability Support Services Office (M-1042) or call (301) 322-0838 (voice) or (301) 322-0122 (TTY) to establish eligibility for services and accommodations. Students with documented disabilities should discuss the matter privately with their instructors at the beginning of the semester and provide a copy of their Student/Faculty Accommodation Form.

College Resources and Services
Tutoring and Writing Centers               
<http://www.pgcc.edu/current/academicResources/tutoringWriting.aspx>
Bladen Hall, Room 107; Call 301-322-0748 to make an appointment.

The Writing Center offers one-on-one tutoring for all students who are working on any writing assignment in any course. 

Student Development Services           
<http://www.pgcc.edu/current/academicResources/studentDevelopmentServices/studentDevelopment.aspx>
301-322-0886

Student Development Services has various programs that provide students with mentoring, advising, and individual counseling. Call or check the website for more information.

Library      
<http://library.pgcc.edu>
Accokeek Hall
General information:    301-322-0105                             
Circulation services:    301-322-0475
Reference services:     301-322-0476

The Learning Resources Division provides a range of library and media services. Refer to the web site for hours and more information about the services.

Campus Bookstore
<http://www.pgccbookstore.com>
Largo Student Center, Room 116  301-322-091
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Academic Programs

Collegian Centers

http://academic.pgcc.edu/collegiancenters

 

The College’s Collegian Centers provide a “place to belong” outside of the classroom.  They bring students in particular disciplines together for co-curricular activities and opportunities:

  •   Administration of Justice – for students interested in criminal justice, corrections, forensic science, and paralegal/pre-law
     
    E-mail: AJCollegianCenter@pgcc.edu; 301-322-0753

  •   Bernard – for students interested in business management and accounting
      E-mail: BernardCenter@pgcc.edu; 301-322-0554

Hillman Entrepreneurs Program
301-322-0700

Marlboro Hall, Room 2051

Students in any major, who have a passionate desire to start, run, or own a business, may apply for admission to the Hillman Entrepreneurs Program. Admission is competitive. The program builds entrepreneurial skills, pays up to 64% of tuition, provides a $500 stipend, and, qualified students transfer to the University of Maryland College Park as Hillman Entrepreneurs where they have up to 64% of their tuition paid and receive a $1,000 stipend.

 

Honors Academy/Program
301-322-0433

Marlboro Hall, Room 1087

The Honors Academy admits academically outstanding honors students who are interested in a rigorous program of academic excellence, intellectual development, leadership and community service. Prince George's Community College Honors Program promotes students’ intellectual growth and enrichment.

 

International Education Center
301-322-0177

Lanham Hall, Room 117

http://academic.pgcc.edu/internationalcenter

The International Education Center provides academic support and assistance to students who need help with courses or with understanding the American higher education system. The Center brings international and American students together for learning enrichment activities, including a variety of discussion forums that foster awareness and understanding of cultural issues.

 

Service Learning
301-322-0713

The Service Learning Program encourages the development of civic responsibility through students’ participation in service projects within the community that support their academic objectives. Through Service Learning, students learn actively by applying principles learned in the classroom while developing critical reflective thinking as well as personal and civic responsibility.

 

Computer/Internet Requirements
Computer/Internet access and mastery of basic computer skills are considered to be the student’s responsibility. To complete online courses, you must have access to:

  •  Home Computer: Pentium-class or MAC computer with at least 128 MB RAM

  •  Home Internet connection: Broadband (DSL, Cable-modem, Satellite) is highly recommended.

  •  Home Internet Service Provider (ISP): Examples: AOL, Verizon, MSN, NetZero, etc.

  •  E-mail:  Owl Mail account, provided by Prince George's Community College.

  •  Web Browser: Firefox 3.6 is the recommended browser; any other browsers might not work with Blackboard.

  •  Software: Word Processing software (Microsoft Word is the college standard); PowerPoint (required to submit final presentations); Adobe Reader (suggested to view “pdf” files )

 

Technical Support

Looking for answers to technical questions? The Technical Support area of the eLearning Center (formerly Distance Learning) website has a wealth of technical information including Blackboard login instructions, orientation information, hardware and software requirements, web browser plug-ins and downloads, technical tips and frequently asked questions (FAQs).  The website for the eLearning Technical Support area is: http://www.pgcconline.com/technicalSupport.html.
 

If you have visited the eLearning website and you need additional technical assistance with your online course, you should contact the eLearning Center immediately! You may email or call the eLearning Center at: Email: DistanceLearn@pgcc.edu, Telephone: 301-322-0463, FAX: 301-386-7568. You may also visit their office on campus in the Accokeek Hall, 3rd floor. The eLearning Center is open M-F, 8:30 am to 4:30 p.m. with phone/email support until 9:00 p.m. (Hours subject to change.)

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Site Updated
05/29/2012