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MELINDA G. KRAMER, PhD

Prince George’s Community College

301 Largo Rd.

Largo, MD 20774

(301) 322-0578 (of. ph.)

MelindaKramer@compuserve.com

 

Professor of English, English Department, English and Humanities Division, Prince George's Community College, Largo, MD. Teach business communications, argumentation, and other writing courses. 1990-present. Adjunct Coordinator of English Department, 1998-present. Academic Coordinator of Writing Department, 1993-1998. Serve on University System of Maryland Statewide English Composition Committe, 1997 - present. Serve on Maryland Community Colleges Assessment Committee for writing programs, 1996 - present. Selected for General Education committee and College Marketing Council. Selected to chair division committee on adjunct faculty issues. Selected for departmental committee to review and revise writing curriculum. Active in college's Writing Across the Curriculum and Reasoning Across the Curriculum programs. Ranked in upper 10% of writing faculty on student evaluations. Tenure awarded 1996.

 

PREVIOUS PROFESSIONAL EXPERIENCE

Professorial Lecturer, Management Communication, School of Business Administration, MBA program, Georgetown University, Washington, DC. Taught course in written and oral aspects of managerial/ organizational communications, intercultural communications, and other relevant topics. Supervised communications audits and student consulting projects at Washington-area businesses. 1992.

 

Director and Writing Specialist, Managerial Communications, Krannert Graduate School of Management, Purdue University, W. Lafayette, IN. Coordinated and taught master's-level core communications course,"Managerial Policy Reports." Developed and taught master's-level elective, "Corporate Communications Strategies"; course included oral presentation skills. Hired and supervised instructional staff. Director, 1979-90; writing specialist, 1976-90.

 

Director of Management Communications, School of Management and Krannert Graduate School of Management, Purdue University, W. Lafayette, IN. Wrote, edited, and produced all external publications, alumni magazine, annual report, program catalogs. Worked closely with deans and academic program directors, designers and other editors, typesetters, printers, video producers and directors. Supervised four publications professionals and clerical personnel. 1980-1990.

 

Lecturer, Indiana University-Purdue University at Indianapolis, 1976-79. Taught business/technical writing, argumentation and rhetoric, research report writing, English composition. Served on instructor evaluation and textbook selection committees.

 

Co-supervisor, Mass Media English Composition Program, Dept. of English, Purdue, 1974-75. Trained, supervised, and evaluated first-year teaching assistants, developed syllabus, selected textbooks and A-V materials.

 

Visiting instructor, graduate instructor, graduate teaching assistant, Dept. of English, Purdue, 1968-75. Taught mass media composition, English composition, composition and literature, and vocabulary building.

 

EDUCATION

Post-doctoral Rhetoric Seminar, Purdue University, 1988. "Current Theories of Teaching Composition." Nationally recongnized intensive summer seminar directed by Professor Janice Lauer.

 

Ph.D., Purdue University, 1975. English and American literature. Dissertation: The Suburbs of Hell: Madness, Cruelty, and Violence in Six Jacobean Tragedies.

 

M.A., Purdue University, 1970. American literature.

 

B.A., Earlham College, 1968. English.

 

CONSULTING EXPERIENCE

ECPI Computer Institute, Virginia Beach, VA, 1996. In-service training for writing instructors.

 

EPA (U. S. Environmental Protection Agency), Washington, DC, 1994-1995. CPS Program, EPA Institute. College-credit business writing program for agency staff.

 

TRW Automotive, McAllen, TX, 1993. Business writing training for managers and supervisors.

 

Chevy Chase Federal Savings Bank, Chevy Chase, MD, 1990. Communications consultant

attached to marketing department. Completely revised credit card collection letter sequence,

sales letters, brochures, and other credit correspondence. Edited trust department newsletter.

 

Eastern Association of College and University Business Officers, Washington, D.C., 1990; Boston, MA, 1989. Professional development workshops in business communications.

 

Eli Lilly & Company, W. Lafayette, IN, 1988. "Writing Better Performance Appraisals." Workshop for in-plant supervisors.

 

Butler University, Indianapolis, IN, 1988. "Writing that Works" professional development seminar for administrative staff.

 

Office of the Vice President and Treasurer, Purdue Univ., 1986. "Writing for Management Success," Experts in Supervision seminars for 500 university managers, supervisors, and administrators.

 

Indiana Bell Telephone Company, Indianapolis, IN, 1986. Forms evaluation and design. Development of comparative billing forms for local measured service.

 

Blue Cross-Blue Shield, Marketing Management Institute, Purdue Univ., 1979-1990. Business writing seminars. Repeatedly among highest-rated presenters.

 

Central Association of College and University Business Officers, St. Louis, MO, 1983-1988. Professional development workshops in business communications. Highest rated presenter.

 

TRW Inc., Ross Gear Division, Lafayette, IN, 1985-86. Technical and business writing training for managers, R&D engineers and technicians, and sales representatives.

 

General Electric Company, Executive Master's Program, Purdue, 1983-1985. Written communications for information systems managers.

 

Borg-Warner Corp., Chicago, IL, 1980-82. Women's Management Development seminars in business writing.

 

Clark Equipment Company, Buchanan, MI; Battle Creek, MI; Lubbock, TX, 1978-80. Management writing workshops and newsletter workshop at corporate headquarters and divisions.

 

U.S. Army Finance and Accounting Center, Fort Benjamin Harrison, IN, 1979. Writing training program.

 

Theatre Consulting II, Dept. of Creative Arts, Purdue, 1979. Critique and instruction for proposals, contracts, brochures, and letters.

 

Effective Manager/Administrator Program, Dept. of Personnel Services, Purdue, 1975-80. Career Development Seminars focusing on business communications.

 

ACE Program, Dept. of Personnel Services, Purdue, 1979-83. Instruction in business writing. From 1976- 78 instructed more than a dozen four-week business communications seminars for administrative and secretarial staff through personnel department.

 

West Virginia State College, Institute, WV, 1976. Mass media and business writing workshops to train English Dept. instructors.

 

PUBLICATIONS

Business Communication in Context. Upper Saddle River, NJ: Prentice Hall, Inc. Forthcoming 1999.

“Before You Ink the Contract.” With Lu Rehling. Three-article series in Consulting Success , 29, 30, 31 (Winter, Spring, Fall 1996), 10-13; 13-15; 4-5,10.

 

Prentice Hall Handbook for Writers. 9th--12th editions. With G. Leggett and C. D.Mead. Englewood Cliffs, NJ: Prentice Hall, Inc., 1985, 1988, 1991, 1995.

“Writing from Sources: Case Studies of Graduate Students in Business Management.” With Ulla M. Connor. In Academic Writing in a Second Language: Essays on Research and Pedagogy. Eds. Diane Belcher and George Braine. Norwood, NJ: Ablex, 1995.

 

Prentice Hall Workbook for Writers. 2nd--6th, alternate editions. With J. Presley, D. Rigg, and P. Ross. Englewood Cliffs, NJ: Prentice Hall, Inc., 1978, 1982, 1983, 1985, 1988, 1991.

"Caveat Vendor: Packaging Rhetoric for the Corporate Marketplace," Journal of Business and Technical Communication, 2 (September 1988), 71-77.

"Volunteer Consulting: Setting Limits," The Professional Writing Consultant (Fall 1988), 8.

 

The Right Book: From Patterned Sentence Practice Through Model Essay Creation. With L. Hilsen. Englewood Cliffs, NJ: Prentice Hall, Inc., 1980.

"No Time to Write: Business Operating Procedures in the Classroom," ABCA Bulletin, 31 (December 1979), 27-28.

 

The New Languages: An Interpretive Guide. Englewood Cliffs, NJ: Prentice Hall, Inc., 1977.

"Taking the Solitary Way Through Eden: An Allegorical Reading of Paradise Lost," The Gypsy Scholar, Michigan State University, Winter 1974.

 

CONFERENCE PRESENTATIONS

“Tag-team Wrestling: Teaching with a Partner.” Association for Business Communication (ABC) Annual Convention, San Antonio, TX, 1998.

“The Communication Audit: A Powerful Tool for Your Students, Yourself.” Association for Business Communication (ABC) Annual Convention, Washington, DC, 1997.

“Applying On-the-Spot Assessment Techniques to Communication Training.” Association for Business Communication (ABC) Annual Convention, Washington, DC, 1997.

“The View from the Bottom: What Clerical Employees Say About Their Managers’ Communication Skills.” Association for Business Communication (ABC) Annual Convention, Chicago, IL, 1996.

“An Introduction to Writing Consulting,” workshop leader. Conference on College Composition and

Communication (CCCC) National Meeting, Washington, DC, 1995 & Nashville, TN, 1994.

“Suddenly I Was One of Them! Why Writing Consultants Must Learn the Lessons of the Organization.” Conference on College Composition and Communication (CCCC) National Meeting, San Diego, CA, 1993.

"Writing Globally but Thinking Locally? Cultural Dependencies in Problem-Solving Writing."

Association for Business Communication, Eastern-Southern Regional Conference, Washington,

DC, April 1992.

"The Case Method Approach to Teaching Practically Anything." Association of Faculty for

Advancement of Community College Teaching (AFACCT) Annual Conference, Baltimore, MD,

January 1992.

"What Is English Composition For Anyway? Matching Mission Statements and Course Descriptions:

A Problem of Audience." Conference on the Teaching of Writing in the Washington Area,

George Washington University, April 1991.

"American Business Communications in a Multinational Market: Curricular Deficiencies, Interdisciplinary Blinders." Conference on College Composition and Communication (CCCC) National Meeting, Chicago, IL, 1990.

"Strategic Thinking: Teaching the Role of Management Communication in Corporate Planning."

Management Communication Association (MCA) Annual Conference, Rutgers Univ., 1989.

"The Message, Not the Messenger: Whistle-Blowing, Double-Loop Learning, and Ethical Business Communications." CCCC National Meeting, Seattle, WA, 1989.

"In the Eye of the Beholder: International Perspectives on American Business Writing Style." Association for Business Communication (ABC) Annual Meeting, Indianapolis, IN, 1988.

"Communicating the Corpus: The Discourse Community of the Corporate Annual Report." CCCC National Meeting, St. Louis, MO, 1988.

"When Is Communication Like Accounting, Marketing, and Finance? When It's Managerial." ABC Annual Meeting, Atlanta, GA, 1987.

"Caveat Vendor: Packaging Rhetoric for the Corporate Marketplace." CCCC National Meeting, New Orleans, LA, 1986.

"A Closer Look at Our Profession: Do We Practice What We Preach?" CCCC National Meeting, San Francisco, CA, 1982; National Council of Teachers of English (NCTE) Annual Conference, Denver, CO,1982.

"From Freshman Composition to On-the-Job Business Writing: A Case Study of the Case Method Approach." CCCC National Meeting, Dallas, TX, 1981.

"Teaching Marketing Managers." CCCC National Meeting, Dallas, TX, 1981.

"Getting in on the Ground Floor: Is This Any Way to Run a Consulting Business?" ABC Midwest Regional Meeting, Kalamazoo, MI, 1979.

"Mass Media Applications in Composition Classes." CCCC National Meeting, St. Louis, MO, 1975.

 

PROFESSIONAL AFFILIATIONS

Association for Business Communication (ABC); Community College Committee member

Association of Professional Communication Consultants (APCC); vice president and member of board of directors; past secretary

Conference on College Composition and Communication (CCCC)

National Council of Teachers of English (NCTE)

 

References, publications, and portfolio samples furnished upon request.